Privacy Policy

Last updated: 31 July 2026

This Privacy Policy explains how Olive Sunday (“Olive Sunday,” “we,” “us” or “our”) collects, uses, stores and shares personal information when you visit olive-sunday.com, place an order, contact us or otherwise use our services. Our store is powered by Shopify.

1. Personal information we collect

Depending on how you interact with us, we may collect:

  • your name, email address, telephone number, billing address and delivery address;
  • products you view, add to your cart, purchase, return or cancel;
  • payment details and payment confirmation processed by Shopify and our payment providers;
  • account information, preferences and saved settings;
  • messages sent to Customer Care;
  • your IP address, browser, device identifiers and website interactions; and
  • marketing preferences and responses to our communications.

We collect information directly from you, automatically through cookies and similar technologies, and from service providers or partners that help us operate the store.

2. How we use personal information

We may use your information to:

  • process payments, orders, deliveries, returns and refunds;
  • provide tracking and Customer Care;
  • communicate about your account or order;
  • operate, personalise, analyse and improve our website;
  • send marketing where you have consented or where permitted by law;
  • prevent fraud and protect our customers and services;
  • meet legal obligations and enforce our terms; and
  • establish, exercise or defend legal claims.

Where required, we rely on an appropriate legal basis, such as fulfilling our contract with you, obtaining your consent, pursuing legitimate business interests or complying with the law.

3. Cookies and similar technologies

We and our service providers use cookies, pixels and similar technologies to operate the store, remember preferences, understand website usage, measure performance and—where permitted—personalise marketing.

You can manage available choices through our cookie or privacy settings and your browser. Blocking certain cookies may affect how the website works.

4. Sharing personal information

We may share personal information, where reasonably necessary, with:

  • Shopify, which hosts and supports our store;
  • payment processors, fraud-prevention services and financial institutions;
  • fulfilment partners, warehouses, carriers and delivery services;
  • Customer Care, email, analytics, advertising, hosting and technology providers;
  • professional advisers, regulators, courts or law-enforcement authorities;
  • a buyer or successor in connection with a business sale or reorganisation; and
  • other parties when you direct us or provide consent.

Service providers process information under their contractual and legal obligations and their own privacy notices.

5. Shopify

Because Shopify powers our store, information submitted through the website is shared with and processed by Shopify.

Shopify may process information in countries other than your own and may use store-interaction data to provide enhanced or personalised services, depending on our settings and applicable law.

More information is available in the Shopify Consumer Privacy Policy.

6. International transfers

Our service providers may process information outside the country where you live. Where required, we use recognised safeguards for international transfers, such as contractual protections or transfers to jurisdictions recognised as providing adequate protection.

7. Retention and security

We keep personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain required business and tax records, resolve disputes and meet legal obligations.

We use reasonable technical and organisational safeguards. However, no method of transmission or storage can be guaranteed to be completely secure.

Please do not send sensitive payment or identity information through unsecured channels or ordinary Customer Care messages.

8. Your rights and choices

Depending on where you live, you may have the right to:

  • access personal information we hold about you;
  • correct inaccurate information;
  • request deletion of information;
  • receive a portable copy of certain information;
  • object to or restrict certain processing;
  • withdraw consent; and
  • complain to a privacy regulator.

These rights may be subject to legal limitations. We may need to verify your identity before completing a request.

To make a privacy request, email support@olivesunday.com.

You can unsubscribe from promotional emails through the unsubscribe link in each message. We may still send essential communications concerning your account, orders or Customer Care requests.

9. Children’s privacy

Our store is not intended for children under the age at which they can legally consent to data processing in their jurisdiction.

We do not knowingly collect personal information from children. A parent or guardian who believes a child has provided us with personal information may contact us to request its deletion.

10. Third-party links

Our website may link to websites or platforms we do not control. Their privacy practices are governed by their own privacy notices. Please review those notices before providing personal information.

11. Complaints

If you have concerns about how we handle personal information, email support@olivesunday.com. We will investigate and respond within a reasonable period.

Depending on where you live, you may also submit a complaint to your local privacy or data-protection authority.

12. Changes to this policy

We may update this policy when our practices, technology or legal obligations change. We will publish the updated version on this page, change the “Last updated” date and provide any additional notice required by law.

13. Contact

Privacy questions and requests can be sent to support@olivesunday.com.